Terms of service

Welcome to 11:11 Wellness Company. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services.

1. Introduction

11:11 Wellness Company is committed to promoting wellness and fostering a supportive community through our core pillars of Love, Joy, Peace, and Truth. Our community principles guide our interactions and ensure a positive environment for all members.

2. 11:11 Wellness Company Pillars

Love

  • Embrace compassion and kindness in all our interactions.

  • Support and uplift each other, creating a community built on genuine care and respect.

Joy

  • Cultivate an environment where happiness thrives.

  • Celebrate successes, cherish moments of laughter, and encourage a positive and vibrant atmosphere.

Peace

  • Foster tranquility and harmony within our community.

  • Promote mindfulness, balance, and a serene space for personal and collective growth.

Truth

  • Commit to honesty and transparency.

  • Value integrity and authenticity, ensuring that our actions align with our words, building trust and credibility.

3. Community Principles

Respect

  • Treat each other with dignity and honor diverse perspectives.

Support

  • Encourage and assist one another, recognizing that our strength lies in unity.

Empathy

  • Listen and understand each other's experiences and emotions.

Collaboration

  • Work together towards common goals, valuing each member's contribution.

4. Use of Website

  • License: Unless otherwise stated, 11:11 Wellness Company and/or its licensors own the intellectual property rights for all material on this website. You may access this for personal use subjected to restrictions set in these terms and conditions.

  • Restrictions: You must not republish, sell, rent, sub-license, reproduce, duplicate, or copy material from this website. Redistribution of content is allowed only if specifically made for redistribution.

5. Services and Products

  • Descriptions: We strive to ensure that product and service descriptions are accurate. However, we do not warrant that these descriptions are complete, reliable, or error-free.

  • Pricing: All prices are subject to change without notice. Prices are in $NZD unless otherwise stated.

6. Orders and Payment

  • Order Acceptance: We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

  • Payment: Payment must be made at the time of ordering. We accept visa, credit, mastercard and afterpay.

7. Shipping and Delivery

  • Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

  • Shipping Rates: Shipping charges will be calculated and displayed at checkout.

  • Delivery Times: Delivery times vary based on location and shipping method chosen.

8. Returns and Cancellations

For detailed information on returns and cancellations, please refer to our Returns Policy.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Thank you for choosing 11:11 Wellness Company. We appreciate your trust and commitment to our community. Together, we thrive in Love, Joy, Peace, and Truth.